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HEAT Software Alternatives

HEAT Software Alternatives

HEAT Software

Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

Best Commercial HEAT Software Alternatives

Hate HEAT Software? Use another browser! Which one should you go with? Try out these other browsers before making your final decision. Want some more context? We've got a great list of alternatives to HEAT Software here.

InvGate Service Desk

InvGate Service Desk

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

ProProfs Help Desk

ProProfs Help Desk

CommercialWeb

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

  • Shared inbox
  • In-built Bug tracking
  • Helpdesk ticketing
  • Custom data fields
  • Customer support
  • Integration
  • Canned responses
  • Reporting
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
OTRS

OTRS

CommercialWindowsLinuxWeb

OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...

Features:

  • CMDB and ProcessManagement
  • Incident management
  • Inventory management
  • Web-Based
  • Customer service
  • First person view
  • Helpdesk ticketing
  • Service Level Management
  • Workflow Automation
ServiceNow

ServiceNow

CommercialWebSoftware as a Service (SaaS)

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...

Features:

  • Helpdesk ticketing
  • IT Asset Management
  • Software as a Service
Alloy Navigator

Alloy Navigator

CommercialMacWindowsLinuxWebAndroidChrome OSSelf-Hosted

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Features:

  • Employee Self service
  • Helpdesk ticketing
  • Inventory management
  • IT Asset Management
  • License inventory
  • Self-Service Integration
  • Service Level Management
  • Software Auditing
  • Task Automation
  • Task time tracking
  • Workflow Automation
  • Configuration Management
  • Knowledge base
  • Knowledge Management
  • License management
Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat

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