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Help Desk Authority Alternatives

Help Desk Authority Alternatives

Help Desk Authority

Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

Best Help Desk Authority Alternatives

For the best Help Desk Authority alternative check out these alternatives which will work with your device & platform. There are several Help Desk Authority-like software that you might want to check as well.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
Zero BS CRM for WordPress

Zero BS CRM for WordPress

FreeSelf-HostedPayPalWordpressWooCommerce

Zero BS CRM is a customer relationship manager built on WordPress. It lets you manage clients, invoices, customers, quotes, companies and ecommerce transactions (hooked...

Features:

  • Integration with CRMs
  • CRM
  • Paypal integration
  • Sales Management
  • WooCommerce
InvGate Service Desk

InvGate Service Desk

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

ProProfs Help Desk

ProProfs Help Desk

CommercialWeb

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

  • Shared inbox
  • In-built Bug tracking
  • Helpdesk ticketing
  • Custom data fields
  • Customer support
  • Integration
  • Canned responses
  • Reporting
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
SugarCRM

SugarCRM

CommercialMacWindowsLinuxWebAndroidiPhone

Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Main capabilities: - sales...

Features:

  • Contacts
  • CRM
  • Customer support
  • Email marketing automation
  • Marketing automation
  • Web Development
EspoCRM

EspoCRM

FreemiumOpen SourceMacWindowsLinuxSelf-HostedJavaScriptSoftware as a Service (SaaS)PHPCloudron

EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the...

Features:

  • Social feed
  • Configurable
  • CRM
  • Customer support
  • Drag n drop
  • Dropbox integration
  • Google Drive integration
  • Inventory management
  • Marketing automation
  • Multiple languages
  • No coding required
  • Web-Based
  • Web Forms
  • Workflow Management
Vtiger CRM

Vtiger CRM

FreemiumOpen SourceMacWindowsLinuxAndroidiPhoneAndroid TabletiPadSelf-Hosted

Vtiger CRM is award-winning software used by small and medium sized businesses to grow sales, improve marketing ROI, and deliver great customer service. .

Features:

  • REST API
  • API Integration
  • CRM
  • Customer support
  • Inventory management
  • Marketing automation
  • Real time collaboration
  • Task Management
SuiteCRM

SuiteCRM

FreeOpen SourceWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)

SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and...

Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat

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