Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Help Scout is used by companies that insist on a delightful customer experience. Trusted by 5,000 customers in 70+ countries including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
Want a really good Help Scout alternative? Take a look at these popular alternatives if you're hunting for software similar to Help Scout. Let's take a quick peek at some comparison that highlight your device and platform.
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
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