Help Scout Alternatives
Help Scout
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Help Scout is used by companies that insist on a delightful customer experience. Trusted by 5,000 customers in 70+ countries including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
Best Help Scout Alternatives for Windows
Are you curious what software is like Help Scout? Check out different, popular Help Scout alternatives that fit with your device. Are there other programs like Help Scout? Let's find out!
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
JitBit Helpdesk
CommercialWindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
Front
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadFront is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...
Features:
- Shared inbox
- Comment section
- Customer service
- Email tracking
- Real time collaboration
- Team Collaboration
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