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HelpDesk Alternatives

HelpDesk Alternatives

HelpDesk

The complete way to help your customers
The all in one solution contains: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators.

Each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.

What is HelpDesk
The complete support solution.

Support Tickets, Frequently asked questions database, Live Chat, Client Management and all is working together how they should.

PHP imap email to tickets, Auto Engage for Live Chat, Web Projects serve all your projects under one installation, unlimited operators, departments, tickets, chats, clients ...

Each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.

Make your clients happy with an easy to use support solution! HelpDesk 3 has been made to have an all in one solution including Live Chat, Support Tickets, Email to Tickets, Client Management, Billing, Client Api, FAQ, CMS and a Blog. All build into one platform for the most affordable price you can imagen. Plus free access to native iOS and Android apps with native push notifications.

Support your customer through support tickets, live chat or email to tickets. Teach your clients with the build in FAQ database and inform them via the blog system. Create unlimited pages with content, images and videos straight from the content management system. Bill customers with the smart credit system or select the membership based payment system. When we say complete we mean complete!

You can embed the live chat, support and faq area into any website you like. HelpDesk 3 is fully mobile optimised and responsive for all screen sizes. Modern and fast, easy to use for clients and operators!

Best Freemium HelpDesk Alternatives

In our list of best programs, we'll review some different alternatives to HelpDesk. Let's see if your platform is supported by any of them.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
tawk.to

tawk.to

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpress

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Features:

  • Chat history
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Online chat
  • Software as a Service
  • Visitor tracking

HelpDesk Reviews

Add your reviews & share your experience when using HelpDesk to the world. Your opinion will be useful to others who are looking for the best HelpDesk alternatives.

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