HelpSpace Alternatives
HelpSpace
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
One Inbox For Your Channels
All messages from your different channels arrive in your inbox so you always stay up-to-date on new tickets.
Reply Quickly And Efficiently
Change the status, assign an agent or just instantly reply to a ticket.
• Unlimited Customers: You can have as many tickets and customers as you like.
• Multiple Channels: Your inbox can receive messages from up to 5 channels in our Pro plan.
• Intuitive Interface :The interface is clean, simple, and very easy to use.
• Get Started In Minutes: We made the onboarding process really easy and straightforward in order to get you up and running in no time.
• Ticket Tasks: Create tasks right from a ticket so you know exactly what to do to resolve the issue.
• Knowledge Base: Articles will help your customers to resolve their issues and prevent tickets from being opened about known questions.
Best Free HelpSpace Alternatives
Are you trying to find the best programs like HelpSpace? Have a look at this post and weigh in on your thoughts. Cool!
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Zammad
FreeOpen SourceLinuxSelf-HostedZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...
Features:
- Email tracking
- SLA
- Auto responder
- Customizable
- REST API
- Customer support
- Email automation
- Facebook integration
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Ruby
- Slack integration
- Twitter integration
GLPI
FreeOpen SourceMacWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)ITSM tool for managing changes, problems, and budgeting for your company's IT stack.
Features:
- Helpdesk ticketing
- Incident management
- Inventory management
- REST API
- Inventory management
- Knowledge base
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