HelpSpace Alternatives
HelpSpace
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
One Inbox For Your Channels
All messages from your different channels arrive in your inbox so you always stay up-to-date on new tickets.
Reply Quickly And Efficiently
Change the status, assign an agent or just instantly reply to a ticket.
• Unlimited Customers: You can have as many tickets and customers as you like.
• Multiple Channels: Your inbox can receive messages from up to 5 channels in our Pro plan.
• Intuitive Interface :The interface is clean, simple, and very easy to use.
• Get Started In Minutes: We made the onboarding process really easy and straightforward in order to get you up and running in no time.
• Ticket Tasks: Create tasks right from a ticket so you know exactly what to do to resolve the issue.
• Knowledge Base: Articles will help your customers to resolve their issues and prevent tickets from being opened about known questions.
Best Commercial HelpSpace Alternatives
Looking for the best programs similar to HelpSpace? Check out our top picks. Let's see if there are any HelpSpace alternatives that support your platform.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
UserVoice
CommercialWebAndroidiPhoneAndroid TabletiPadUserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
Features:
- Suggestion voting
- Customer Feedback
- Customer support
- German
- In-App Voting
- Multiple languages
- Wordpress integration
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
Front
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadFront is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...
Features:
- Shared inbox
- Comment section
- Customer service
- Email tracking
- Real time collaboration
- Team Collaboration
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