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HESK Alternatives

HESK Alternatives

HESK

Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.

HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system.
3 Ways HESK Helps Your Business
Improve Customer Support.
Receive, track and organize customer support issues (tickets) by department and by urgency.

Reduce Your Workload.
Integrated Knowledgebase may reduce the number of support requests by as much as 50%!

Save Time and Money.
HESK is super simple to use, fast, lightweight, secure, user friendly and FREE!

Best HESK Alternatives for Self Hosted

Looking for a program that is like HESK? We have our top picks here. If you need another program that has some of the features of HESK on your device, read what we recommend in this post.

osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
GLPI

GLPI

FreeOpen SourceMacWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)

ITSM tool for managing changes, problems, and budgeting for your company's IT stack.

Features:

  • Helpdesk ticketing
  • Incident management
  • Inventory management
  • REST API
  • Inventory management
  • Knowledge base
Vivantio

Vivantio

CommercialWebSelf-Hosted

The most flexible, reliable, trusted IT service management software on the market.

OpenSupports

OpenSupports

FreeOpen SourceSelf-Hosted

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

Features:

  • Customer support
  • Helpdesk ticketing
  • Task Management
  • Wiki
Faveo HELPDESK

Faveo HELPDESK

FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneMySQL Community EditionSelf-HostedNGINXApache HTTP ServerPHPMicrosoft IIS

Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

Features:

  • Email integration
  • Helpdesk ticketing
  • Knowledge base
  • Responsive design
  • API Integration
  • Auto responder
  • Customer support
  • Customizable
  • Extensible by Plugins/Extensions
  • Plugins
  • REST API
  • SLA
  • Workflow

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