HESK Alternatives
HESK
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system.
3 Ways HESK Helps Your Business
Improve Customer Support.
Receive, track and organize customer support issues (tickets) by department and by urgency.
Reduce Your Workload.
Integrated Knowledgebase may reduce the number of support requests by as much as 50%!
Save Time and Money.
HESK is super simple to use, fast, lightweight, secure, user friendly and FREE!
Best HESK Alternatives for Web
Need an alternative to HESK? Read on. We've looked at the best HESK alternatives available for Windows, Mac and Android.
HelpCrunch
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...
Features:
- Email automation
- Email marketing automation
- Automatic messages
- Integrated Chat
- Modern live chat
- Slack integration
- CRM
- Live Chat
- Chat
- Customizable
- Email tracking
- Helpdesk ticketing
- Live Chat
- Pricing per agent
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
ProProfs Help Desk
CommercialWebProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
Features:
- Shared inbox
- In-built Bug tracking
- Helpdesk ticketing
- Custom data fields
- Customer support
- Integration
- Canned responses
- Reporting
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
GLPI
FreeOpen SourceMacWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)ITSM tool for managing changes, problems, and budgeting for your company's IT stack.
Features:
- Helpdesk ticketing
- Incident management
- Inventory management
- REST API
- Inventory management
- Knowledge base
Vivantio
CommercialWebSelf-HostedThe most flexible, reliable, trusted IT service management software on the market.
Faveo HELPDESK
FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneMySQL Community EditionSelf-HostedNGINXApache HTTP ServerPHPMicrosoft IISHeadquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
Features:
- Email integration
- Helpdesk ticketing
- Knowledge base
- Responsive design
- API Integration
- Auto responder
- Customer support
- Customizable
- Extensible by Plugins/Extensions
- Plugins
- REST API
- SLA
- Workflow
SysAid
CommercialMacWindowsLinuxWebSysAid Help Desk Software by Ilient. SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the internal and external service desk....
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