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SysAid Alternatives

SysAid Alternatives

SysAid

SysAid Help Desk Software by Ilient. SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the internal and external service desk. Our trademark SysAid products combine feature-richness with true ease-of-use, seamless installation and smooth integration. Service professionals in over 55,000 companies worldwide enjoy unrivalled service excellence and a competitive edge above the rest with our premium suite of software management tools.

Best SysAid Alternatives

Looking for the best programs similar to SysAid? We reviewed our top picks below. Let's see if there are any SysAid alternatives that work on your platform.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
Spiceworks Help Desk

Spiceworks Help Desk

FreeWindowsWebAndroidAndroid Tablet

Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and...

Features:

  • Forums
  • Hardware Monitoring
  • Helpdesk ticketing
  • Inventory management
  • IT Asset Management
  • Knowledge base
  • Mobile Device Management
  • Network mapping
  • Network Monitoring
InvGate Service Desk

InvGate Service Desk

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

ProProfs Help Desk

ProProfs Help Desk

CommercialWeb

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

  • Shared inbox
  • In-built Bug tracking
  • Helpdesk ticketing
  • Custom data fields
  • Customer support
  • Integration
  • Canned responses
  • Reporting
Observium

Observium

FreemiumLinuxWebBSD

Observium is an autodiscovering PHP/MySQL/SNMP based network monitoring which includes support for a wide range of network hardware and operating systems including...

Features:

  • Network Monitoring
  • Php
GLPI

GLPI

FreeOpen SourceMacWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)

ITSM tool for managing changes, problems, and budgeting for your company's IT stack.

Features:

  • Helpdesk ticketing
  • Incident management
  • Inventory management
  • REST API
  • Inventory management
  • Knowledge base
IT Asset Tool

IT Asset Tool

FreeWindows

Free Software asset management - Inventory software and Hardware in your Company. It's Easy, Fast and Free!!.

Features:

  • Centralized alert system
  • Security monitoring
  • Asset Management
  • Hardware Monitoring
  • Inventory management
  • Network Monitoring
  • System management
  • Web log analysis
HESK

HESK

FreeWindowsLinuxWeb

Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software...

Vivantio

Vivantio

CommercialWebSelf-Hosted

The most flexible, reliable, trusted IT service management software on the market.

Alloy Navigator

Alloy Navigator

CommercialMacWindowsLinuxWebAndroidChrome OSSelf-Hosted

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Features:

  • Employee Self service
  • Helpdesk ticketing
  • Inventory management
  • IT Asset Management
  • License inventory
  • Self-Service Integration
  • Service Level Management
  • Software Auditing
  • Task Automation
  • Task time tracking
  • Workflow Automation
  • Configuration Management
  • Knowledge base
  • Knowledge Management
  • License management

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