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HESK Alternatives

HESK Alternatives

HESK

Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.

HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system.
3 Ways HESK Helps Your Business
Improve Customer Support.
Receive, track and organize customer support issues (tickets) by department and by urgency.

Reduce Your Workload.
Integrated Knowledgebase may reduce the number of support requests by as much as 50%!

Save Time and Money.
HESK is super simple to use, fast, lightweight, secure, user friendly and FREE!

Best HESK Alternatives

Want another awesome HESK alternative? Look no further. We researched the top alternatives and found several new HESK alternatives that work with your platform or device. If you want even more options, we've also reviewed top HESK-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.

HelpCrunch

HelpCrunch

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...

Features:

  • Email automation
  • Email marketing automation
  • Automatic messages
  • Integrated Chat
  • Modern live chat
  • Slack integration
  • CRM
  • Live Chat
  • Chat
  • Customizable
  • Email tracking
  • Helpdesk ticketing
  • Live Chat
  • Pricing per agent
Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
ProProfs Help Desk

ProProfs Help Desk

CommercialWeb

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

  • Shared inbox
  • In-built Bug tracking
  • Helpdesk ticketing
  • Custom data fields
  • Customer support
  • Integration
  • Canned responses
  • Reporting
osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
GLPI

GLPI

FreeOpen SourceMacWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)

ITSM tool for managing changes, problems, and budgeting for your company's IT stack.

Features:

  • Helpdesk ticketing
  • Incident management
  • Inventory management
  • REST API
  • Inventory management
  • Knowledge base
Vivantio

Vivantio

CommercialWebSelf-Hosted

The most flexible, reliable, trusted IT service management software on the market.

OpenSupports

OpenSupports

FreeOpen SourceSelf-Hosted

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

Features:

  • Customer support
  • Helpdesk ticketing
  • Task Management
  • Wiki
Faveo HELPDESK

Faveo HELPDESK

FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneMySQL Community EditionSelf-HostedNGINXApache HTTP ServerPHPMicrosoft IIS

Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

Features:

  • Email integration
  • Helpdesk ticketing
  • Knowledge base
  • Responsive design
  • API Integration
  • Auto responder
  • Customer support
  • Customizable
  • Extensible by Plugins/Extensions
  • Plugins
  • REST API
  • SLA
  • Workflow
Computer Repair Shop Software

Computer Repair Shop Software

FreemiumWindowsWindows RT

Free repair tracking software for computer shops and technicians. Inventory, Point of Sale, CRM, Automated responses, staff time tracking, reports and amazing features...

SysAid

SysAid

CommercialMacWindowsLinuxWeb

SysAid Help Desk Software by Ilient. SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the internal and external service desk....

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