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iET ITSM Alternatives

iET ITSM Alternatives

iET ITSM

iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

With additional modules for ITIL process analysis and optimization, Smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers the most complete package for continual service improvement.

Best iET ITSM Alternatives for Web

You're looking for the best programs similar to iET ITSM. Check out our top picks. Below, let's see if there are any iET ITSM alternatives that support your platform.

InvGate Service Desk

InvGate Service Desk

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
Freshservice

Freshservice

CommercialWebAndroidiPhoneAndroid TabletiPad

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and...

Features:

  • Helpdesk ticketing
  • Incident management
  • IT Asset Management
Deskero

Deskero

CommercialWebAndroidiPhoneiPad

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Customizable
  • Social network
OTRS

OTRS

CommercialWindowsLinuxWeb

OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...

Features:

  • CMDB and ProcessManagement
  • Incident management
  • Inventory management
  • Web-Based
  • Customer service
  • First person view
  • Helpdesk ticketing
  • Service Level Management
  • Workflow Automation
Helpy.io

Helpy.io

Freemium$ $Open SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)

Private cloud customer support software for organizations serious about data control.

Features:

  • Support for Bootstrap
  • Customer support
  • Forums
  • Knowledge base
  • Multiple languages
  • Web-Based
ServiceNow

ServiceNow

CommercialWebSoftware as a Service (SaaS)

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...

Features:

  • Helpdesk ticketing
  • IT Asset Management
  • Software as a Service
Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat
AzureDesk

AzureDesk

CommercialWebChrome OSSelf-Hosted

Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

Features:

  • Customer service
  • Customer support

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