Intercom Alternatives
Intercom
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.
Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.
Paid plans have access to HTML templated emails.
Best Intercom Alternatives for Self Hosted
Looking for the best programs similar to Intercom? Check out our top picks. Let's see if there are any Intercom alternatives that support your platform.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
Intercom Reviews
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