Kapdesk Alternatives
Kapdesk
Kapdesk is a customer service software that supports customer issues or ticketing system through multi-channel customer support like email, phone, live chat and social media channels like Twitter and Facebook.
Best Kapdesk Alternatives
Looking for some programs similar to Kapdesk? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
ProProfs Help Desk
CommercialWebProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
Features:
- Shared inbox
- In-built Bug tracking
- Helpdesk ticketing
- Custom data fields
- Customer support
- Integration
- Canned responses
- Reporting
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
Deskero
CommercialWebAndroidiPhoneiPadWith an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Customizable
- Social network
HappyFox
CommercialWebWindows MobileAndroidiPhoneHappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from...
Features:
- Asset Management
- Customer Feedback
- Customer service
- Customer support
- Email tracking
- IT Asset Management
- Knowledge Management
- Task Management
Best Support System
CommercialWebSelf-HostedBest Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect...
Features:
- Customer support
- Dockerized
- Facebook integration
- Helpdesk ticketing
- Integrated Chat
- Integrated Search
- Php
- Task Management
Inforobo
CommercialWebInforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...
Features:
- Artificial intelligence
- Bots
- Chat Bot
- Customer service
- Customer support
- Knowledge base
- Live Chat
- Natural Language Processing
- Software as a Service
- Text to Speech
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
AzureDesk
CommercialWebChrome OSSelf-HostedHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Features:
- Customer service
- Customer support
SupportPal
CommercialWebSelf-HostedSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It...
Features:
- Customer support
- On-premises software
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