KIX Alternatives
KIX
KIX is the new standard for servicedesk. The software is open source and based on the own development path of OTRS 5. You decide whether KIX should run on-premise (in-house) or in a cloud. KIX supports following areas: IT service, technical service, maintenance and repair, customer service.
Best KIX Alternatives
Need an alternative to KIX? Read on. We've looked at the best KIX alternatives available for Windows, Mac and Android.
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Faveo HELPDESK
FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneMySQL Community EditionSelf-HostedNGINXApache HTTP ServerPHPMicrosoft IISHeadquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
Features:
- Email integration
- Helpdesk ticketing
- Knowledge base
- Responsive design
- API Integration
- Auto responder
- Customer support
- Customizable
- Extensible by Plugins/Extensions
- Plugins
- REST API
- SLA
- Workflow
KIX Reviews
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