KIX is the new standard for servicedesk. The software is open source and based on the own development path of OTRS 5. You decide whether KIX should run on-premise (in-house) or in a cloud. KIX supports following areas: IT service, technical service, maintenance and repair, customer service.
Looking for some programs similar to KIX? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
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Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
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