LUCS Alternatives
LUCS
LUCS (Lean Unified Customer Services) was developed with the vision to offer companies and organizations a contact center solution from a single source and fully integrate Skype for Business. Its modular design and configuration capabilities ensure that new organizational, operational and process specific demands can be met.
Due to its high scalability, LUCS is able to cover the contact center needs of companies of all sizes. LUCS provides targeted routing of all communication channels such as chat and web chat, voice, video, email, fax and social media. The native integration with Skype for Business guarantees that the existing Microsoft Unified Communications infrastructure can be optimally used and expanded.
Best Commercial LUCS Alternatives
Are you still using LUCS? Let's compare it to the best other options below. Maybe one of these LUCS alternatives will work on your device, too.
Anywhere365
CommercialWebDialogue management for the business enterprise that manages real-time dialogues for Microsoft Teams and Skype for Business.
Cisco Contact Center
CommercialWebSoftware as a Service (SaaS)Provides a secure, highly available, and easy to deploy customer interaction management solution.
LUCS Reviews
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