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MSM ITSM Software Alternatives

MSM ITSM Software Alternatives

MSM ITSM Software

MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution out-of-the-box

Best MSM ITSM Software Alternatives for Web

Want a really good MSM ITSM Software alternative? Take a look at these popular alternatives if you're hunting for software similar to MSM ITSM Software. Let's take a quick peek at some comparison that highlight your device and platform.

InvGate Service Desk

InvGate Service Desk

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
Freshservice

Freshservice

CommercialWebAndroidiPhoneAndroid TabletiPad

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and...

Features:

  • Helpdesk ticketing
  • Incident management
  • IT Asset Management
Deskero

Deskero

CommercialWebAndroidiPhoneiPad

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Customizable
  • Social network
OTRS

OTRS

CommercialWindowsLinuxWeb

OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...

Features:

  • CMDB and ProcessManagement
  • Incident management
  • Inventory management
  • Web-Based
  • Customer service
  • First person view
  • Helpdesk ticketing
  • Service Level Management
  • Workflow Automation
Helpy.io

Helpy.io

FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)

Private cloud customer support software for organizations serious about data control.

Features:

  • Support for Bootstrap
  • Customer support
  • Forums
  • Knowledge base
  • Multiple languages
  • Web-Based
ServiceNow

ServiceNow

CommercialWebSoftware as a Service (SaaS)

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...

Features:

  • Helpdesk ticketing
  • IT Asset Management
  • Software as a Service
Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat
AzureDesk

AzureDesk

CommercialWebChrome OSSelf-Hosted

Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

Features:

  • Customer service
  • Customer support

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