Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.
Looking for a program that is like Nectar Desk? We have our top picks here. If you need another program that has some of the features of Nectar Desk on your device, read what we recommend in this post.
Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
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uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call...
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