uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
- Virtual Hold
- Audio, Video, Desktop Softphone
- Voice Broadcast
- TTS - ASR
- Preview, Progressive, Power, Predictive
- Web Chat
- Click2Call & Call Back
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Need an alternative to uContact? Read on. We've looked at the best uContact alternatives available for Windows, Mac and Android.
Some companies already use Bitrix24 for project collaboration and customer management. Tasks, chats, contacts and VoIP calls - all in one suite. Free for up to 12 users.
Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.
Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...
Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful...
Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...
RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.
Simple & smart phone system designed for teams - Get numbers instantly wherever you need them. In 40 countries. - Cascade easily phone calls across your team...
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower...
Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform...
Robust Integrated Solutions Business Phones: Integrated business communications platforms Contact Center: Optimize your call center operations Cloud: Flexible...
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