uContact Alternatives
uContact
uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Best uContact Alternatives for Web
You're looking for the best programs similar to uContact. Check out our top picks. Below, let's see if there are any uContact alternatives that support your platform.
Bitrix24
FreemiumMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-HostedSome companies already use Bitrix24 for project collaboration and customer management. Tasks, chats, contacts and VoIP calls - all in one suite. Free for up to 12 users.
Features:
- CRM
- Shared calendars
- Task Management
- Team Collaboration
- Video chat
- Custom data fields
- CRM
- Document sharing
- Gantt-charts
- Group chat
- Group collaboration
- Project Tracking
- Share your screen
- Social intranet
- Software as a Service
- Video chat
- Video Conferencing
- Voice chat
- Workflow Automation
Zent.io
CommercialMacWindowsLinuxWebZent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...
Features:
- Call recording
- Customer service
- Customer support
- Knowledge base
- Knowledge Management
- Live Chat
- Real time collaboration
- Voice chat
Twilio
FreemiumWebTwilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful...
Features:
- API Integration
- Built-in authentication
- Api
- IVR
- SMS API
- Video chat
- Voice Call
- Voice chat
RingCentral
FreemiumMacWindowsWebAndroidiPhoneSoftware as a Service (SaaS)RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.
Features:
- File sharing
- Phone calls
- SMS Messaging
- Team messaging
- Unified messaging
- Video chat
Aircall
CommercialMacWindowsLinuxWebSimple & smart phone system designed for teams - Get numbers instantly wherever you need them. In 40 countries. - Cascade easily phone calls across your team...
Features:
- Call Queue
- IVR
- Voice calling
- Call recording
- Phone calls
- Based on phone number
- Real time collaboration
- Voice Call
- Voice chat
- Voice messages
RingCentral Engage Digital
CommercialOpen SourceMacWindowsWebAndroidiPhoneWindows PhoneLeading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower...
Features:
- Merging identities
- Multiple channels
- Omni-digital
- Cross-platform
- Customer Feedback
- Customer service
- Customer support
- Customizable
- Knowledge base
- Team Collaboration
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