uContact Alternatives
uContact
uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Best uContact Alternatives for Windows Phone
When deciding on the best uContact alternative, consider these alternatives. Check out these other software with a similar interface and features as well.
RingCentral Engage Digital
CommercialOpen SourceMacWindowsWebAndroidiPhoneWindows PhoneLeading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower...
Features:
- Merging identities
- Multiple channels
- Omni-digital
- Cross-platform
- Customer Feedback
- Customer service
- Customer support
- Customizable
- Knowledge base
- Team Collaboration
uContact Reviews
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