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RingCentral Engage Digital Alternatives

RingCentral Engage Digital Alternatives

RingCentral Engage Digital

RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.

RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).

Best RingCentral Engage Digital Alternatives

Looking for some programs similar to RingCentral Engage Digital? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.

Hootsuite

Hootsuite

FreemiumWebAndroidiPhoneBlackberryiPadChromeFirefox

Social media and brand management solution to schedule and track posts and analyze your social reach.

Features:

  • Social media analytics
  • Social Media Automation
  • Multiple Account support
  • RSS to Facebook
  • Schedule tweets
  • Social network
JIRA

JIRA

CommercialMacWebSelf-Hosted

Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management...

Features:

  • Multi-project management
  • Bug reporting
  • Project Organization
  • Workflow
  • Customizable
  • Dependency Tracking
  • Kanban boards
  • Members Statistics
  • SAAS Metrics
  • Workflow Automation
Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
Asterisk

Asterisk

FreeOpen SourceMacWindowsLinux

Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.

Features:

  • Low level
  • SIP
  • Voice chat
Salesforce

Salesforce

CommercialWebSoftware as a Service (SaaS)

Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.

Features:

  • CRM
  • Contacts
  • Integration with CRMs
  • CRM
  • IFTTT integration
  • Lead nurturing
  • Marketing automation
  • Web-Based
Oracle Database

Oracle Database

CommercialMacWindowsLinux

Oracle Database delivers industry leading performance, scalability, security and reliability on a choice of clustered or single-servers running Windows, Linux, and UNIX....

Features:

  • Database
  • Relational database
Cisco Webex Meetings

Cisco Webex Meetings

FreemiumWindowsWebAndroidiPhoneAndroid TabletiPad

Cisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. • Share documents, presentations, and...

Features:

  • Desktop Sharing
  • End-to-End Encryption
  • Integrated File Sharing
  • Real time collaboration
  • Share your screen
  • Video Conferencing
FreePBX

FreePBX

FreeOpen SourceLinux

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server.

Features:

  • SIP
  • Voice Call
Wazo

Wazo

FreeOpen SourceMacWindowsLinuxSelf-Hosted

Wazo is a unified communications platform based on Asterisk and focused on extensibility.

Features:

  • Extensible by Plugins/Extensions
  • SIP
  • Web-Based

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