RingCentral Engage Digital Alternatives
RingCentral Engage Digital
RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.
We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.
RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).
Best RingCentral Engage Digital Alternatives for Mac
Are you looking for alternatives to RingCentral Engage Digital? Please see our top picks. In this article, we provide the list of some RingCentral Engage Digital alternatives that will work on Windows and other platforms.
JIRA
CommercialMacWebSelf-HostedTrusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management...
Features:
- Multi-project management
- Bug reporting
- Project Organization
- Workflow
- Customizable
- Dependency Tracking
- Kanban boards
- Members Statistics
- SAAS Metrics
- Workflow Automation
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
Asterisk
FreeOpen SourceMacWindowsLinuxAsterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.
Features:
- Low level
- SIP
- Voice chat
Oracle Database
CommercialMacWindowsLinuxOracle Database delivers industry leading performance, scalability, security and reliability on a choice of clustered or single-servers running Windows, Linux, and UNIX....
Features:
- Database
- Relational database
Wazo
FreeOpen SourceMacWindowsLinuxSelf-HostedWazo is a unified communications platform based on Asterisk and focused on extensibility.
Features:
- Extensible by Plugins/Extensions
- SIP
- Web-Based
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