uContact Alternatives
uContact
uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Best uContact Alternatives for Software As A Service Saas
Looking for a program that is like uContact? We have our top picks here. If you need another program that has some of the features of uContact on your device, read what we recommend in this post.
CloudTalk.io
CommercialMacWindowsLinuxAndroidiPhoneSoftware as a Service (SaaS)Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...
Features:
- Call Routing
- Android App
- Blacklist monitoring
- Call forwarding
- Call recording
- Call Tagging
- Callback
- Data analytics
- Google contacts integration
- Helpscout integration
- HubSpot integration
- IVR
- Mobile apps
- Predictive dialer
- Real-time analytics
- Reporting
- Skill based routing
- Speech to text
- Voice Call
- Voice Recording
- Zapier integration
- Bigcommerce Integration
- Call Tracking
- Call Transfer
- Click to call
- Customer service
- Customer support
- Dedicated phone number
- Ecommerce integration
- Encrypted calls
- Encrypted Connection
- Encrypted VoIP calls
- Freshdesk integration
- Integration
- Integration with Pipedrive
- Magento integration
- Pipedrive integration
- Salesforce integration
- Shopify integration
- SMS Messaging
- Softphone
- Software as a Service
- Speech Recognition
- Text to Speech
- Voice chat
- WebRTC
- Zendesk integration
- Zoho integration
RingCentral
FreemiumMacWindowsWebAndroidiPhoneSoftware as a Service (SaaS)RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.
Features:
- File sharing
- Phone calls
- SMS Messaging
- Team messaging
- Unified messaging
- Video chat
uContact Reviews
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