uContact Alternatives
uContact
uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Best Freemium uContact Alternatives
In our list of best programs, we'll review some different alternatives to uContact. Let's see if your platform is supported by any of them.
Bitrix24
FreemiumMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-HostedSome companies already use Bitrix24 for project collaboration and customer management. Tasks, chats, contacts and VoIP calls - all in one suite. Free for up to 12 users.
Features:
- CRM
- Shared calendars
- Task Management
- Team Collaboration
- Video chat
- Custom data fields
- CRM
- Document sharing
- Gantt-charts
- Group chat
- Group collaboration
- Project Tracking
- Share your screen
- Social intranet
- Software as a Service
- Video chat
- Video Conferencing
- Voice chat
- Workflow Automation
Twilio
FreemiumWebTwilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful...
Features:
- API Integration
- Built-in authentication
- Api
- IVR
- SMS API
- Video chat
- Voice Call
- Voice chat
RingCentral
FreemiumMacWindowsWebAndroidiPhoneSoftware as a Service (SaaS)RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.
Features:
- File sharing
- Phone calls
- SMS Messaging
- Team messaging
- Unified messaging
- Video chat
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