uContact Alternatives
uContact
uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Best uContact Alternatives for Self Hosted
Looking for the best programs similar to uContact? Check out our top picks. Let's see if there are any uContact alternatives that support your platform.
Bitrix24
FreemiumMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-HostedSome companies already use Bitrix24 for project collaboration and customer management. Tasks, chats, contacts and VoIP calls - all in one suite. Free for up to 12 users.
Features:
- CRM
- Shared calendars
- Task Management
- Team Collaboration
- Video chat
- Custom data fields
- CRM
- Document sharing
- Gantt-charts
- Group chat
- Group collaboration
- Project Tracking
- Share your screen
- Social intranet
- Software as a Service
- Video chat
- Video Conferencing
- Voice chat
- Workflow Automation
Aspect Prophecy
CommercialLinuxSelf-HostedAspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform...
Features:
- SIP
- Speech Recognition
- Text to Speech
- Voice chat
uContact Reviews
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