uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Want another awesome uContact alternative? Look no further. We researched the top alternatives and found several new uContact alternatives that work with your platform or device. If you want even more options, we've also reviewed top uContact-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.
Some companies already use Bitrix24 for project collaboration and customer management. Tasks, chats, contacts and VoIP calls - all in one suite. Free for up to 12 users.
Features:
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