Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
- Increase your survey response rates by 200%
- See your data in your CRM and set triggers based on it
- Get 3x more feedback without sending more emails
- Customize both the look and content of your surveys
- Set goals, track KPIs, generate reports and more...
In our list of best programs, we'll review some different alternatives to Nicereply. Let's see if your platform is supported by any of them.
Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to...
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SurveyLab is online survey software for any kind and size of business. Whether you are in marketing research, customer experience or employee insights this is tool you...
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Pollscape is a polling app that helps to create polls, share them and get opinions in a fast and simple way.
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