Nicereply Alternatives
Nicereply
Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
- Increase your survey response rates by 200%
- See your data in your CRM and set triggers based on it
- Get 3x more feedback without sending more emails
- Customize both the look and content of your surveys
- Set goals, track KPIs, generate reports and more...
Best Nicereply Alternatives for Software As A Service Saas
In our list of best programs, we'll review some different alternatives to Nicereply. Let's see if your platform is supported by any of them.
SurveyLab
CommercialWebAndroidiPhoneAndroid TabletiPadSoftware as a Service (SaaS)SurveyLab is online survey software for any kind and size of business. Whether you are in marketing research, customer experience or employee insights this is tool you...
Features:
- Net Promoter Score (NPS)
- Embedded email surveys
- SMS API
- Cross tabulation
- Pop-up surveys
- Responsive design
- Online Sharing
- Multiple languages
- Logic jump
- Realtime Reports
- Web widget surveys
- Data API
- Dropbox integration
- Skip Logic
- Mobile friendly
- Zendesk integration
- 360 degree product viewer
- Real-time analytics
- Offline Surveys
- Multiple languages
- SMS Surveys
- Survey analysis
- Email automation
- Optimized for Mobile
- Export to PowerPoint
- Customizable
- Trends
- CSI Research
- Drag n drop
- Slack integration
- Export to PDF
- SMTP integration
- Support for Multiple Users
- Salesforce integration
- Survey & feedbacks
- Automated Email Reports
- Integration with CRMs
- Mobie surveys
- Social media integration
- Survey templates
- Youtube support
- Advansed logic
- Encrypted mail and contacts
- Helpdesk ticketing
- Mouse Heatmaps
- Support for Multiple Users
- Net Promoter Score (NPS)
- Works Offline
- Offline Data Collection
- QR Code surveys
- Real time collaboration
- Reporting
- Skin customization
- Unlimited Responses
- Web widget survey
- White-labeled
Nicereply Reviews
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