osTicket Alternatives
osTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use. The best part is, it's completely free.
Best Free osTicket Alternatives
If you want similar software to osTicket, we have a list for that. Are there osTicket alternatives out there? Let's find out.
Bugzilla
FreeOpen SourceWebSelf-HostedBugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of...
Features:
- Bug reporting
- Release Management
Zammad
FreeOpen SourceLinuxSelf-HostedZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...
Features:
- Email tracking
- SLA
- Auto responder
- Customizable
- REST API
- Customer support
- Email automation
- Facebook integration
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Ruby
- Slack integration
- Twitter integration
GLPI
FreeOpen SourceMacWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)ITSM tool for managing changes, problems, and budgeting for your company's IT stack.
Features:
- Helpdesk ticketing
- Incident management
- Inventory management
- REST API
- Inventory management
- Knowledge base
OpenSupports
FreeOpen SourceSelf-HostedOpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...
Features:
- Customer support
- Helpdesk ticketing
- Task Management
- Wiki
Upvote Comparison
Interest Trends
osTicket Reviews
Add your reviews & share your experience when using osTicket to the world. Your opinion will be useful to others who are looking for the best osTicket alternatives.