ResponseTek Alternatives
ResponseTek
ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including websites, call centers, retail or branch locations and social platforms. Since 1999, happy, satisfied consumers have been the trademark of a ResponseTek implementation.
ResponseTek is in the software business, delivering on-demand customer experience management (CEM) software and solutions to help companies continually improve the quality and consistency of the delivered customer experience.
The ResponseTek Listening Platform has been designed to measure and report on customer experiences, capturing insights on customer experiences when and where they occur and delivering them continuously and in real-time. The goal? To improve customer experiences, and improve your business.
Our Vision for the Future:
The voice of the customer is integrated with every employee’s work day, driving continuous change and innovation.
Customer experience metrics are delivered continuously, accessible in real-time across organizations, and used alongside traditional performance metrics and financial data to support decision making at all levels in a corporation.
Best ResponseTek Alternatives
Are you looking for alternatives to ResponseTek? Please see our top picks. In this article, we provide the list of some ResponseTek alternatives that will work on Windows and other platforms.
UserEcho
CommercialWebiPhoneiPadSoftware as a Service (SaaS)UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...
Features:
- UI customization
- Customer Feedback
- CRM
- Knowledge Management
- Live Chat
- Software as a Service
CustomerLove
CommercialWebCustomerLove is simple software that helps businesses track customer satisfaction, collect feedback & generate positive online reviews & testimonials.
Features:
- Customer Feedback
- Software as a Service
iPerceptions
FreemiumWebOur Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and...
Load Spark
CommercialWebLoad Spark is the easiest way for businesses to manage and monitor online reviews.
RenegadeWorks
CommercialWebRenegadeWorks is an easy-to-use application to keep customers engaged and bring new business.
Features:
- Customer Feedback
- CRM
- Reporting
Clarabridge
CommercialiPhoneiPadClarabridge transforms customer feedback into intelligence that empowers your workforce to take confident, decisive action, resulting in happier customers.
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Software as a Service
Optimum Feedback
CommercialWebOptimum Feedback manages online reputation, customer feedback and local search optimization for 'real-world' businesses.
RepRevive
CommercialWebRepRevive is online reputation management software. Its a powerful and easy to use application engineered to protect your brand by gathering feedback, engaging customers...
Features:
- Customer Feedback
- Local Search
- Reputation Monitoring
- Review Monitoring
- Seo
- White-labeled
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