SABIO Alternatives
SABIO
SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent.
SABIO stands for complex information management necessities. No more information monopoly for individual employees. Easy, quick and accessible by everyone.
The Main Features:
- Transparent structuring of knowledge along the SABIO Tree-of-Knowledge.
- Extensive search functionalities for the knowledge base
- Intuitive text editor for creating compelling and accurate entries
- A rating and feedback system for measuring the performance of entries
- Inclusion of external documents like e.g. MS Office
- Integration into customer service software like Zendesk and Freshdesk
- Mobile ready, search on the fly
- First 30 Days are free!
Best Commercial SABIO Alternatives
Looking for a program that is like SABIO? We have our top picks here. If you need another program that has some of the features of SABIO on your device, read what we recommend in this post.
Confluence
CommercialWebSelf-HostedCloudronLeading collaboration software and enterprise wiki for intranets and knowledge management.
Features:
- Jira integration
- Batch image manipulation
- Business-wiki
- Knowledge Management
- Wiki-like interface
- Create Macro
- Extensible by Plugins/Extensions
- Support for @mentions
- Real time collaboration
- REST API
- Third party integrations
- Wiki
- WYSIWYG Support
Knowledge Center
CommercialWebSelf-HostedSoftware as a Service (SaaS)Unymira Knowledge Center is a knowledge management solution that helps your customer facing agents with relevant, easy to understand knowledge so that they can provide...
Features:
- Ai enabled chatbots
- Custom workflows
- Customer service
- Decision trees
- Inter-agent chat
- Knowledge base
- Knowledge Management
- Multiple languages
MindTouch
CommercialWebWeb-based collaboration, wiki software and mashup platform.
Features:
- Real time collaboration
- Web-Based
- Wiki
Bookplay
CommercialSoftware as a Service (SaaS)Design internal playbooks to keep your sales team up to speed, decrease ramp up time, and shorten your sales cycle.
Features:
- Sales enablement
- Software as a Service
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SABIO Reviews
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