Smaply is a journey mapping tool for customer experience professionals and service designers. Digitizing your customer journey maps and personas, collaborating with your team, collecting feedback and creating professional presentations helps you understand your customer's experience better. Save time and scale journey mapping in your organization. Smaply is a web application for teams to digitize, centralize and standardize their customer experience insights. It makes it easy to collaborate on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports.
Looking for a program that is like Smaply? We have our top picks here. If you need another program that has some of the features of Smaply on your device, read what we recommend in this post.
Diagramming and Flowchart making software that is part of the Microsoft Office Suite.
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