SupportPal Alternatives
SupportPal
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.
SupportPal has organisations, allowing multiple users from the same company to open and view tickets on behalf of others. There is also a strong focus on customer feedback, with the option to create customisable feedback forms. The frontend comes with a self-service area that lets you write content that the user can view and use without needing to contact you.
A number of useful plugins and integrations are also available, including HipChat, Slack and WHMCS.
The pricing plans contain no limits or surprises, it's competitive and is the same no matter how many operators you have, you do not need to worry about incurring more costs as you grow.
Best Freemium SupportPal Alternatives
For the best SupportPal alternative check out these alternatives which will work with your device & platform. There are several SupportPal-like software that you might want to check as well.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
SupportPal Reviews
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