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TeamSupport.com Alternatives

TeamSupport.com Alternatives

TeamSupport.com

Our online help desk is so much more than “just another ticketing system.”

Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proactive in customer service. It also allows everyone on your team to work together on customers, tickets, etc. so you can resolve issues faster and provide a better customer experience.

TeamSupport was built by an experienced team of software experts who have been in your shoes and understand the unique needs of companies who support businesses as the end user.

We strongly believe team collaboration provides the best customer support experience . When staff work as a team, they can easily draw on each other’s experience to get the best solution.TeamSupport.com is a powerful enterprise class customer service and help desk system.

TeamSupport is specifically designed for B2B customer support. Integrated e-mail handling, robust customer database, customer portals, chat, and tools to facilitate internal communication make TeamSupport the best solution for engaging and supporting your customers.

Best Open Source TeamSupport.com Alternatives

Looking for some programs similar to TeamSupport.com? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.

osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation
OpenSupports

OpenSupports

FreeOpen SourceSelf-Hosted

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

Features:

  • Customer support
  • Helpdesk ticketing
  • Task Management
  • Wiki

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