TeamSupport.com Alternatives
TeamSupport.com
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proactive in customer service. It also allows everyone on your team to work together on customers, tickets, etc. so you can resolve issues faster and provide a better customer experience.
TeamSupport was built by an experienced team of software experts who have been in your shoes and understand the unique needs of companies who support businesses as the end user.
We strongly believe team collaboration provides the best customer support experience . When staff work as a team, they can easily draw on each other’s experience to get the best solution.TeamSupport.com is a powerful enterprise class customer service and help desk system.
TeamSupport is specifically designed for B2B customer support. Integrated e-mail handling, robust customer database, customer portals, chat, and tools to facilitate internal communication make TeamSupport the best solution for engaging and supporting your customers.
Best Commercial TeamSupport.com Alternatives
Looking for the best programs similar to TeamSupport.com? We reviewed our top picks below. Let's see if there are any TeamSupport.com alternatives that work on your platform.
HelpCrunch
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...
Features:
- Email automation
- Email marketing automation
- Automatic messages
- Integrated Chat
- Modern live chat
- Slack integration
- CRM
- Live Chat
- Chat
- Customizable
- Email tracking
- Helpdesk ticketing
- Live Chat
- Pricing per agent
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Get Satisfaction
CommercialWebGet Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...
Features:
- Customer Feedback
- CRM
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
Help Scout
CommercialWebiPhoneHelp Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Knowledge base
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