ultimate.ai Alternatives
ultimate.ai
Ultimate.ai is a case automation and agent guidance tool for the most common support tools including Salesforce, Zendesk and Freshdesk, powered by artificial intelligence. Install the Ultimate.ai app if you want:
- Faster response times and AHTs
- Deflect over 30% of tickets
- Boost agent productivity by 25%
- Automatic ticket categorization and routing
- Provide 24/7 multilingual support
Join leading businesses Zalando, Finnair and Telia in instantly delivering exceptional customer experiences at scale.
* Suggest Answers
Ultimate.ai learns from your historical chat data to provide answer suggestions for your agents in real time. Instantly boost agent productivity in customer service; reduce average handling times (AHT) by over 30% and scale number of agent conversations per hour by over 25%.
* Automate Cases
Provide multilingual, 24/7 support for your most repetitive cases and actions. Automate processes entirely with powerful integrations to the backend systems needed to resolve the case.
* NLP Analytics
Get real time analytics on what customers are asking with Ultimate.ai Dashboard. Track AI and agent performance, identify case trends and give your admins x-ray vision to tackle problems at the source before they impact more customers.
Want to see Ultimate.ai in action? Get in touch and schedule a demo - [email protected]
Best ultimate.ai Alternatives
Looking for other ultimate.ai-like programs? We've rounded up our favorites ultimate.ai alternatives. Try any one of these fan favorites to see if they'll support your system and meet your specific needs.
Drift
FreemiumWebSlackDrift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is...
Features:
- Live Chat
- Artificial intelligence
- Bots
- Customer support
- Onboarding
- SMS Messaging
SAP Conversational AI
Free PersonalWebAutomate your business processes with AI chatbots Become the ultimate intelligent enterprise by building powerful conversational agents in a heartbeat.
Features:
- Chat Bot
- Artificial intelligence
- Automatic customer engagement
- Chat Bot
- Developer Tools
- Machine Learning
- Natural Language Processing
- Telegram Bot
Hubot
FreeOpen SourceWebHubot is a framework to build chat bots, modeled after GitHub's Campfire bot of the same name, hubot. Hubot is shipped with a small group of core scripts: things...
Features:
- Chat Bot
- Chatbot Builder
- Developer Tools
- Extensible by Plugins/Extensions
Frontman
FreemiumWebSoftware as a Service (SaaS)Mobile first customer engaging platform, Frontman allows businesses to create and publish chatbots on their websites. The conversational virtual assistant gives...
Features:
- Ai enabled chatbots
- AI powered
- Chatbot Builder
- Conversational commerce
- Lead Generation
- Live Chat
- Marketing automation
Verloop
FreemiumWebVerloop is a multi-channel customer support and engagement automation chat system. Connect your Facebook, App and Web chat all to the same platform. Top it up by...
Features:
- FAQ Automation
- Chat Bot
- Chat Bot
- Facebook Messenger integration
- Lead Generation
- Live Chat
Dialogflow
FreemiumWebApi.ai provides developers and companies with the advanced tools they need to build conversational user interfaces for apps and hardware devices. The Api.ai platform...
Amazon Lex
CommercialWebAmazon Lex is a service for building conversational interfaces into any application using voice and text. Powered by Alexa, you now have at your disposal the same deep...
Features:
- Artificial intelligence
- Bots
- Developer Tools
- Natural Language Processing
Microsoft Bot Framework
FreeWebBuild and connect intelligent bots with Microsoft Bot Framework. Interact with your users wherever they are, from text/sms to Skype, Slack, Office 365 mail and other...
rasa NLU
FreeOpen SourceMacWindowsLinuxPythonrasa NLU is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using...
Features:
- Developer Tools
- Natural Language Processing
Wikifriend
CommercialWebSoftware as a Service (SaaS)On-premises Wikifriend platform for automated conversational marketing on Facebook Messenger, ambient listening, IoT, chatbot builder in Berlin
Features:
- Artificial intelligence
- Business Intelligence
- Chat Bot
- Chatbot Builder
- Natural Language Processing
- Voice chat
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