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Universal Chat Alternatives

Universal Chat Alternatives

Universal Chat

Universal – Chat with your online customers from your Telegram app
If you really want to get customers from your website, this service is for you.

Lots of the time, you don't know what's happening on your website. You can study analytics and try to guess the trends, but they don't allow you to really step in and convert the doubting visitors into real clients.
This is what Universal does – it brings your website to your pocket so you can constantly monitor it, step in to convert visitors and respond to clients.
Your site is your face to the world, and you get beautiful designs, gadgets, and features to make the customers like you and stay there – and yet it is not performing as you expect.
How can you find what's wrong? How can you know what to do to get better? How can you be sure that your visitors actually become your clients?
If that is your case, try Universal.

In brief:
Universal is based on Telegram, so you can use it from your mobile phone, desktop PC or the web.
Since it connects to your phone, it can always keep you up to date on what is happening on your site.
You will learn how your site performs in real-time, what parts visitors pay attention to most, and what is missed.
Get centralized control. Do all of these without leaving the Telegram Messenger app!

What's Unique About Universal:
Universal is based on Telegram. It uses chatbot technology but connects real operators to the customers. As such, you don't need to install any new apps, nor do you need to leave the messenger platform you are using anyway.
Additionally, your mobile web users have an extra option to easily switch to their Facebook Messenger or Telegram Messenger apps and continue communication with you from there.

Best Universal Chat Alternatives

Are you trying to find the best programs like Universal Chat? Have a look at this post and weigh in on your thoughts. Cool!

tawk.to

tawk.to

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpress

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Features:

  • Chat history
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Online chat
  • Software as a Service
  • Visitor tracking
Userlike

Userlike

FreemiumWebSoftware as a Service (SaaS)

Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp...

Features:

  • Chat Bot
  • Real-time analytics
  • Customer support
  • Support for Multiple Users
  • User interface
  • Program Launchers
  • Customer service
  • Live Broadcasting
  • Live Chat
  • Real time collaboration
  • SMS Messaging
  • Whatsapp integration
UserEcho

UserEcho

CommercialWebiPhoneiPadSoftware as a Service (SaaS)

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...

Features:

  • UI customization
  • Customer Feedback
  • CRM
  • Knowledge Management
  • Live Chat
  • Software as a Service
Intercom

Intercom

CommercialWebAndroidiPhone

Customer messaging apps for sales, marketing, and support, connected on one platform.

Features:

  • Email automation
  • Encrypted chat
  • Knowledge Base structuring
  • Live Chat
  • Onboarding
  • User Profiles
Zendesk Chat

Zendesk Chat

FreemiumWeb

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...

Features:

  • Chat
  • Live Chat
  • Workflow Automation
Crisp

Crisp

FreemiumMacWindowsLinuxWebAndroidiPhone

Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

Features:

  • Customer support
  • Integrated Chat
  • Knowledge base
  • Online chat
  • Unlimited users
  • User Profiles with Location
Drift

Drift

FreemiumWebSlack

Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is...

Features:

  • Live Chat
  • Artificial intelligence
  • Bots
  • Customer support
  • Onboarding
  • SMS Messaging
Getsitecontrol

Getsitecontrol

CommercialWeb

Getsitecontrol is a set of handy widgets for website optimization. Using it you can create beautiful custom forms and notifications for your website and generate...

Features:

  • Mailchimp integration
  • Auto responder
  • Behavioural targeting
  • Blogging
  • Auto Follow up Mail
  • Form builder
  • Geo Targeting
  • Apps with Google Analytics Integration
  • Lead Generation
  • Widgets
  • Zapier integration
Olark

Olark

CommercialWeb

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Features:

  • Customer support
  • Online chat
Chatwoot

Chatwoot

FreeOpen SourceSelf-Hosted

Open source alternative to Intercom, Zendesk, Drift...

Features:

  • Agent dashboard
  • Chat widget
  • CRM
  • Customer service
  • Customer support
  • Live Chat

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