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UserDeck Alternatives

UserDeck Alternatives

UserDeck

UserDeck provides embedded support software that works with your existing website.

Best UserDeck Alternatives

Need an alternative to UserDeck? Read on. We've looked at the best UserDeck alternatives available for Windows, Mac and Android.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
UserVoice

UserVoice

CommercialWebAndroidiPhoneAndroid TabletiPad

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Features:

  • Suggestion voting
  • Customer Feedback
  • Customer support
  • German
  • In-App Voting
  • Multiple languages
  • Wordpress integration
ProProfs Help Desk

ProProfs Help Desk

CommercialWeb

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

  • Shared inbox
  • In-built Bug tracking
  • Helpdesk ticketing
  • Custom data fields
  • Customer support
  • Integration
  • Canned responses
  • Reporting
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
LiveAgent

LiveAgent

CommercialWebAndroidiPhoneAndroid TabletiPadPHP

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....

Features:

  • Modern live chat
  • Beat maker
  • Call recording
  • CRM
  • Customer service
  • Customer support
  • Gamification
  • Helpdesk ticketing
  • Integrated Chat
  • Knowledge base
  • Live Chat
  • Voice Call
Help Scout

Help Scout

CommercialWebiPhone

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Knowledge base
Desk.com

Desk.com

CommercialWeb

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...

Kayako

Kayako

CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryAndroid TabletWindows PhoneiPad

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...

Features:

  • CRM
  • Customer service
  • Knowledge base
  • Live Chat
Helpy.io

Helpy.io

FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)

Private cloud customer support software for organizations serious about data control.

Features:

  • Support for Bootstrap
  • Customer support
  • Forums
  • Knowledge base
  • Multiple languages
  • Web-Based
Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat

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