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Zendesk Alternatives

Zendesk Alternatives

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Zendesk is a web-based help desk software with an elegant support ticket system and a self-service customer support platform Agile, smart and convenient.

Best Zendesk Alternatives for Linux

If you want similar software to Zendesk, we have a list for that. Are there Zendesk alternatives out there? Let's find out.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation
Zammad

Zammad

FreeOpen SourceLinuxSelf-Hosted

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Features:

  • Email tracking
  • SLA
  • Auto responder
  • Customizable
  • REST API
  • Customer support
  • Email automation
  • Facebook integration
  • Helpdesk ticketing
  • Integrated Chat
  • Knowledge base
  • Ruby
  • Slack integration
  • Twitter integration
Front

Front

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Features:

  • Shared inbox
  • Comment section
  • Customer service
  • Email tracking
  • Real time collaboration
  • Team Collaboration

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