Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser
Whether we are a contact center inside a company or a contact center that provides services to customers for other companies that outsource their customer care, being multichannel is a necessity nowadays. Give a step forward with Zent.io
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((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
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