Zent.io Alternatives
Zent.io
Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser
Whether we are a contact center inside a company or a contact center that provides services to customers for other companies that outsource their customer care, being multichannel is a necessity nowadays. Give a step forward with Zent.io
Best Open Source Zent.io Alternatives
Are you curious what software is like Zent.io? Check out different, popular Zent.io alternatives that fit with your device. Are there other programs like Zent.io? Let's find out!
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
Asterisk
FreeOpen SourceMacWindowsLinuxAsterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.
Features:
- Low level
- SIP
- Voice chat
Mautic
FreemiumOpen SourceWebSelf-HostedMautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes...
Features:
- Email marketing automation
- Form builder
- Forms
- Lead Generation
- Marketing automation
- Reporting
- Web-Based
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