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BugPlug Alternatives

BugPlug Alternatives

BugPlug

BugPlug is a super-simple user feedback and bug submission capture tool.

The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.

When a user visits your site, they'll be able to submit feedback with our tool. We prompt them to define it as an improvement, or an actual bug. Our tool takes a screenshot of what they're seeing, allows them to draw in appropriate annotation to help define the issue, and we capture text from the user defining the problem.

Once this process is complete, the information is submitted to an auto-generated Trello board that we create for you. This board contains a workflow appropriate for improving products, and provides a transparent development schedule to your users.

Best BugPlug Alternatives for Self Hosted

For the best BugPlug alternative check out these alternatives which will work with your device & platform. There are several BugPlug-like software that you might want to check as well.

UseResponse

UseResponse

CommercialWebSelf-Hosted

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

  • Customizable
  • Helpdesk ticketing
  • Kanban boards
  • Kanban Chart
  • Product Roadmap Management
  • Task assignments
  • Canned responses
  • Chat
  • Community based
  • Customer Feedback
  • Customer service
  • Flexible customizations
  • German
  • Knowledge base
  • Knowledge Base structuring
  • Live Chat
  • Modern live chat
  • Multiple languages
  • Multibrand
  • Php
  • Pricing per agent
  • Private Community
  • Skype integration
  • SLA
  • Slack integration
  • Task Management
PHPBack

PHPBack

FreeOpen SourceMacWindowsLinuxSelf-Hosted

PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve...

Features:

  • Customer support
  • Suggestion voting
Fider

Fider

FreeOpen SourceWindowsLinuxWebSelf-Hosted

Fider is an open source, cross platform and free to use customer feedback platform for companies and products.

Features:

  • Customer Feedback
  • Suggestion voting

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