Canny Alternatives
Canny
So many companies still collect feedback via email, live chat, or Zendesk tickets. Imagine the time it takes to process hundreds of conversations and respond to hundreds of emails. Canny helps you stay on top of user feedback while spending your time valuably instead.
With Canny boards, you can create a centralized place for feedback A board is a place where your users can post and vote on ideas for a specific topic (eg. feature requests). Other popular topics include bug reports, blog topics, and FAQs. Boards can be public or private?—?some teams use boards to keep track of feedback internally.
You can follow up with comments or change the status of a post to “in-progress” or “complete”. The beauty is that only the people who voted on the post get notified.
Best Commercial Canny Alternatives
Looking for a program that is like Canny? We have our top picks here. If you need another program that has some of the features of Canny on your device, read what we recommend in this post.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
UserVoice
CommercialWebAndroidiPhoneAndroid TabletiPadUserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
Features:
- Suggestion voting
- Customer Feedback
- Customer support
- German
- In-App Voting
- Multiple languages
- Wordpress integration
Get Satisfaction
CommercialWebGet Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...
Features:
- Customer Feedback
- CRM
UserEcho
CommercialWebiPhoneiPadSoftware as a Service (SaaS)UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...
Features:
- UI customization
- Customer Feedback
- CRM
- Knowledge Management
- Live Chat
- Software as a Service
Nolt
CommercialWebNolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need....
Features:
- Single Sign-On
- Share Roadmaps
- Slack integration
- Anonymous Commenting
- Anonymous voting
- Bugs
- CrowdSourced
- Custom data fields
- Custom domain
- Customer Feedback
- Customer support
- GitHub integration
- Idea
- MarkDown support
- Product Roadmap Management
- Suggestion voting
- Trello integration
Acute
CommercialWebSoftware as a Service (SaaS)Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product. Acute is the customer...
Features:
- Website widget
- Custom widgets
- Customer Feedback
- Feedback insights
- Prioritize tasks
- Product Roadmap Management
- Customer Feedback
- Share Roadmaps
- Suggestion voting
FeedBear
CommercialWebManaging feedback coming from various scattered sources can be a tedious task. FeedBear solves this issue with one place to leave feedback. Your customers can add...
Features:
- Bug reporting
- Built-in Commenting System
- Customer Feedback
- Idea evaluation
- Kanban boards
- Product Roadmap Management
- Share Roadmaps
- Suggestion voting
- Third party integrations
- CRM
- Customer service
- Customer support
- Software as a Service
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