CitSmart Alternatives
CitSmart
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Certified processes, so far:
› Incident management
› Request Fulfillment
› Knowledge management
› Service catalog management
› Management of service levels
› Change management
› Release management and Implementation
› Problem management
› Asset and configuration management
› Event management
› Service Portfolio management
› IT Service Continuity management
› Availability management
Best Open Source CitSmart Alternatives
Looking for the best programs similar to CitSmart? Check out our top picks. Let's see if there are any CitSmart alternatives that support your platform.
iTop
FreeOpen SourceSelf-HostediTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best...
Features:
- Helpdesk ticketing
- Incident management
- Knowledge base
- Task Management
CitSmart Reviews
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