CitSmart Alternatives
CitSmart
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Certified processes, so far:
› Incident management
› Request Fulfillment
› Knowledge management
› Service catalog management
› Management of service levels
› Change management
› Release management and Implementation
› Problem management
› Asset and configuration management
› Event management
› Service Portfolio management
› IT Service Continuity management
› Availability management
Best CitSmart Alternatives for Windows
Looking for a program that is like CitSmart? We have our top picks here. If you need another program that has some of the features of CitSmart on your device, read what we recommend in this post.
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Web Help Desk
FreemiumMacWindowsLinuxWebiPhoneChromeSafariSimplicity and automation to streamline help desk ticketing and incident management.
Features:
- IT Asset Management
- Knowledge base
OTRS
CommercialWindowsLinuxWebOTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...
Features:
- CMDB and ProcessManagement
- Incident management
- Inventory management
- Web-Based
- Customer service
- First person view
- Helpdesk ticketing
- Service Level Management
- Workflow Automation
Upvote Comparison
Interest Trends
CitSmart Reviews
Add your reviews & share your experience when using CitSmart to the world. Your opinion will be useful to others who are looking for the best CitSmart alternatives.