Conversocial Alternatives
Conversocial
Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. With analytics to provide accurate, actionable insights on customer trends over time and comprehensive APIs that seamlessly integrate into CRM and contact center technologies, we provide a single view of the customer that drives unmatched engagement and brand loyalty.
Best Conversocial Alternatives for Web
Looking for a program that is like Conversocial? We have our top picks here. If you need another program that has some of the features of Conversocial on your device, read what we recommend in this post.
Respond
CommercialWebMost social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of...
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Social media analytics
- Software as a Service
Juphy
FreemiumWebSoftware as a Service (SaaS)All social communication channels — Facebook, Instagram, Twitter, YouTube, LinkedIn — in one place. The conversational user interface makes your life easier. Custom...
Features:
- Customer service
- Real-time monitoring
- Team Collaboration
RingCentral Engage Digital
CommercialOpen SourceMacWindowsWebAndroidiPhoneWindows PhoneLeading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower...
Features:
- Merging identities
- Multiple channels
- Omni-digital
- Cross-platform
- Customer Feedback
- Customer service
- Customer support
- Customizable
- Knowledge base
- Team Collaboration
SparkCentral
CommercialWebDeliver amazing customer experiences at scale across any messaging channel.
Features:
- Customer Feedback
- Customer support
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