TopAlter.com

Crust Service Cloud Alternatives

Crust Service Cloud Alternatives

Crust Service Cloud

Crust Service Cloud is a customer service desk, built on the Crust Compose low-code platform. It enables businesses to deliver faster and more personalized service to their clients, across multiple channels.

Customer service agents are provided with 360-degree overviews on cases, accounts and contacts, enabling them to provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.

Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.

The main features of Crust Service Cloud are:

- Case Management
- Account & Contact Management, including entitlements
- Product management, including entitlement templates for products
- Knowledge Base
- Process Automation
- Advanced role-based permissions
- Notifications
- Advanced reporting
- Record importing and exporting
- Mobile ready (responsive design)
- Enterprise messaging (via Crust Enterprise Messaging)
- Fully customisable, with a drag-and-drop page editor
- 100% open-source

Best Crust Service Cloud Alternatives for Software As A Service Saas

Need an alternative to Crust Service Cloud? Read on. We've looked at the best Crust Service Cloud alternatives available for Windows, Mac and Android.

Zoho CRM

Zoho CRM

FreemiumWebMicrosoft Office OutlookSoftware as a Service (SaaS)Microsoft Office Suite

On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.

Features:

  • CRM
  • CRM
  • Customer support
  • Dropbox integration
  • Inventory management
  • Real-time analytics
  • REST API
  • Sales funnel
  • Slack integration
  • Workflow Automation
Salesforce

Salesforce

CommercialWebSoftware as a Service (SaaS)

Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.

Features:

  • CRM
  • Contacts
  • Integration with CRMs
  • CRM
  • IFTTT integration
  • Lead nurturing
  • Marketing automation
  • Web-Based
Front

Front

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSoftware as a Service (SaaS)

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Features:

  • Shared inbox
  • Comment section
  • Customer service
  • Email tracking
  • Real time collaboration
  • Team Collaboration
Chatwoot

Chatwoot

FreemiumOpen SourceSelf-HostedSoftware as a Service (SaaS)

Open source alternative to Intercom, Zendesk, Drift...

Features:

  • Agent dashboard
  • Chat widget
  • CRM
  • Customer service
  • Customer support
  • Live Chat

Upvote Comparison

Interest Trends

Crust Service Cloud Reviews

Add your reviews & share your experience when using Crust Service Cloud to the world. Your opinion will be useful to others who are looking for the best Crust Service Cloud alternatives.

Copyright © 2021 TopAlter.com

Sites we Love: AnswerBun, MenuIva, UKBizDB, Sharing RPP