Deskulu Alternatives
Deskulu
Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.
FEATURES
All existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any format you want) and Rules (automate workflows without any coding).
Knowledge base
Discussions (public product forums)
Ticketing system
Ticket submission by both anonymous and logged in users.
Email integration for replying to tickets (for both users and support agents).
Assign tickets to support agents.
Configurable ticket status (open/closed/etc).
Configurable ticket categories (feature request/bug report/technical support/etc)
Configurable ticket priorities (urgent/high/low/etc).
Ticket tagging.
Multi-lingual support
Farsi and English are available by default.
Default theme supports RTL layout.
RESTful API for integration with your own product using the Services module.cketing system based by Taskulu
Best Deskulu Alternatives for Php
Are you looking for alternatives to Deskulu? Please see our top picks. In this article, we provide the list of some Deskulu alternatives that will work on Windows and other platforms.
LiveAgent
CommercialWebAndroidiPhoneAndroid TabletiPadPHPLiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....
Features:
- Modern live chat
- Beat maker
- Call recording
- CRM
- Customer service
- Customer support
- Gamification
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Live Chat
- Voice Call
Deskulu Reviews
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